General Terms and Conditions

Contracting Parties
On the basis of these General Terms and Conditions of Business, the contract is concluded between the customer and Sahay Solar Engineering UG (limited liability), 
represented by Maximilian Spannagel 
Address: Karolingerstraße 10 76137 Karlsruhe 
Commercial Register: Amtsgericht Mannheim
Commercial Register Number: HRB 730837
VAT Identification Number: DE318912963. 
Contractual Object
This contract regulates the sale of new goods and services from the solar energy sector(s) via the provider’s online shop. For details of the respective offer, please refer to the product description on the offer page. 
Conclusion of Contract
The contract is concluded in electronic business transactions via the shop system or via other means of distance communication such as telephone and e-mail. The offers presented represent a non-binding invitation to submit an offer by the customer order, which the provider can then accept. The ordering process for the conclusion of the contract comprises the following steps in the shop system:
  • Selection of the offer in the desired specification (size, colour, quantity)
  • Adding the offer to the shopping cart
  • Pressing the button "order"
  • Entering the billing and delivery address
  • Selection of payment method
  • Verification and processing of the order and all entries
  • Press the button "order for a fee“
  • Confirmation e-mail that order has been received. 
Orders can be placed via the shop system or via remote communication (telephone/e-mail), whereby the order process to conclude the contract includes the following steps:
  • Calling the order hotline/ sending the order mail
  • Confirmation mail that order has been received 
The contract is concluded with the sending of an order confirmation. The automatically generated and sent order confirmation does not represent a corresponding legally binding declaration. The contract is also concluded by sending the goods or providing the service.
Term of Contract
Subject to termination, the contract has a term of 1 delivery. The total price is calculated from the following components:
Unit price x number of units
The provider reserves the right to provide a service of equal quality and price. The service shown in the shop is exemplary and not the individual, contractual service. The provider reserves the right not to provide the promised service if it is not available.

Prices, Forwarding Expenses, Return Costs
All prices are final prices and include the legal sales tax. In addition to the final prices, further costs are incurred depending on the mode of dispatch, which are displayed before dispatch of the order. If there is a right of withdrawal and this is used, the customer bears the cost of return.
Terms of Payment
The customer has only the following options for payment: prepayment, invoice on delivery, cash payment on collection. Other payment methods are not offered and will be rejected. 
The invoice amount must be transferred in advance to the account specified in the invoice, which contains all the details for the transfer and is sent with the delivery. The invoice amount can also be paid in cash during normal office hours, after deduction of the shipping costs charged, at the supplier’s business premises. The customer is obliged to pay or transfer the stated amount to the account indicated on the invoice within 14 days of receipt of the invoice. Payment is due as of the invoice date without deduction. The customer is in default only after a reminder. A right of retention of the customer, which is not based on the same contractual relationship, is excluded. Offsetting against claims of the customer is excluded, unless theses are undisputed or have been legally established. 
Terms of Delivery
The goods will be shipped immediately after confirmed receipt of payment. The dispatch on average takes place after 30 days at the latest. The entrepreneur commits himself to delivery on the 45th day after receipt of order. The standard delivery time is 15 days, unless otherwise stated in the item description. The supplier ships the order either from his own warehouse as soon as the entire order is in stock there or the order is shipped by the manufacturer as soon as the entire order is in stock there.
Drafting of Contracts
If the customer is an entrepreneur, the risk of accidental loss and/ or accidental deterioration of the goods shall pass to the customer upon delivery or, in the case of shipment, upon delivery of the goods to the selected service provider for this purpose. The customer has no possibility to directly access the stored contract text. The customer can correct errors in the input during the order process. he can proceed as follows: by e-mail, to the contact address in the imprint. 
Right of Withdrawal and Customer Service
Revocation Instruction
Right of Withdrawal
You have the right to revoke this contract within fourteen days from the day:
  • In the case of a contract of sale: where you or a third party designated to you, other than the carrier, have taken or has possession of the last goods: 
  • In the case of a contract covering several goods ordered by the customer under a single order and delivered separately: to which you or a third party other than the carrier designated by you have taken possession of the last goods.
  • In the case of the contract for the supply of goods in several instalments or pieces: in which you or a third party other than the carrier designated by you took possession of the last instalment or piece.
  • In the case of a contract for the regular delivery of goods over a fixed period: when you or a third party other than the carrier designated by you took possession of the first goods.
If several alternatives meet, the last point of time is decisive in each case.
In order to exercise your right of withdrawal, you must inform us (Sahay Solar Engineering UG (limited liability), Maximilian Spannagel, Karolingerstraße 10 76137 Karlsruhe, of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by postal mail, fax or e-mail). you can use the attached sample revocation form, which is not mandatory.
In order to comply with the revocation period, it is sufficient for you to send the notification of the exercise of the right of revocation before expiry of the revocation period. 
Consequences of Revocation
If you revoke this agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this agreement for all payments we have received from you, including delivery charges (with the exception of additional charges arising from your choice of a method of delivery other than the low-cost standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.
You must return or hand over the goods to Sahay Solar Engineering UG (limited liability), Maximilian Spannagel, Karolingerstraße 10 76137 Karlsruhe,, immediately and in any case within fourteen days of the day on which you notify us of the revocation of this contract. This period shall be deemed to have been met if you dispatch the goods before expiry of the period of fourteen days. 
You shall bear the direct costs of returning the goods.
You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.
End of the Revocation Instruction

Exclusion of Liability
Claims for damages by the customer are excluded, unless otherwise specified for the following reasons. This also applies to the representative and vicarious agents of the supplier if the customer raises claims for damages against these claims. Excluded are claims for damages of the customer due to injury to life, body, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contractual goal. Likewise, this does not apply to claims for damages following grossly negligent or intentional breach of duty on the part of the provider or its legal representative or vicarious agent.
Prohibition of Assignment and Pledging
Claims or rights of the customer against the provider may not be assigned or pledged without the provider’s consent, unless the customer has proven a justified interest in the assignment or pledge. 
Language, Place of Jurisdiction and Applicable Law
The further execution of the contractual relationship shall take place in German. The law of the Federal Republic of Germany applies exclusively. This only applies to consumers insofar as no legal provisions of the state in which the customer has his residence or habitual adobe are restricted. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the location of the provider. 
Data Protection
In connection with the preparation, end, winding up and back winding up of a purchase contract on the basis of these GTC, data is collected, stored and processed by the provider. This happens within the scope of the legal regulations. The provider does not pass on any personal data of the customer to third parties, unless he is legally obliged to do so or the customer has expressly consented beforehand. If a third party is used for services in connection with the handling of processing, the provisions of the Federal Data Protection Act will be complied with. The data communicated by the customer in the course of the order are processed exclusively for the establishment of contact within the framework of the contract winding up and only for the purpose, for which the customer made the data available. The data will only be forwarded to the shipping company, which takes over the delivery of the goods in accordance with the order, if necessary. The payment data will be passed on to the bank commissioned with the payment. Insofar as storage periods of a commercial or tax nature apply to the provider, the storage of some data may take up to ten years. During the visit in the internet shop of the offerer, anonymised data, which do not permit conclusions on personal data and also do not intend to do so, in particular IP address, date, time, browser type, operating system and visited sites, are logged. At the customer’s request, personal data will be deleted, corrected or blocked in accordance with the statutory provisions. A free information about all personal data of the customer is possible. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address: Sahay Solar Engineering UG (limited liability), Maximilian Spannagel, Karolingerstraße 10, 76137 Karlsruhe, +49 (0) 721/461398 12,
Severability Clause
The invalidity of a provision of these GTC shall not affect the validity of the other provisions. 
GTC created by the generator of the Deutsche Anwaltshotline AG